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“We don’t want to speak in code. Being as clear as you possibly can gives you the best shot of getting your needs met– of making what you want to happen happen.” – Terri Cole



How often do you feel misunderstood when communicating, whether it be by email, in person, or text?

Do you often feel like your messages are not received how you intended them to be?

If you are nodding your head, then you know how unsatisfying it is when the person you are talking to does not get what you are saying.

The good news is that you can learn to be a better communicator. 

In this episode, I lay out a seven-step formula to ensure your side of the street is clean when it comes to communicating effectively and powerfully.


  • 3:15 What makes communication so hard?
  • Seven steps for powerful and effective communication
    • 5:30 If you want to be clearly understood, you need to clearly express yourself
    • 8:20 Be concise: Avoid including redundant information
    • 9:30 Make your statements concrete
    • 10:25 Include all of the relevant information
    • 11:40 Follow the rules of grammar to bypass confusion and judgement
    • 12:50 Your communication should be coherent 
    • 16:50 Be courteous when you speak

Links Mentioned:

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