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“Listen with the intention of actually understanding– Not gathering evidence to make the other person wrong.” – Terri Cole



When you’re in the heat of a fight do you have a tendency to explode or say things you don’t mean? Or do you withdraw in anger and become silent?

Both of these reactions to conflict are very common communication-blocking techniques. Effective communication is something we hear a lot about but often I think the meaning is unclear. 

In today’s episode, I’m breaking down the top 4 communication blockers + giving you sentence starters and scripts to help. You’ll learn what you can do to break these unhelpful behavior patterns and work towards actually solving conflict with effective communication instead.


  • 04:10 Learn to express your own unmet needs
  • 08:00 Listen to hear, not to respond
  • 11:33 Avoid the silent treatment and use words to name your feelings instead
  • 16:55 Defuse defensiveness, shame, and blame

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Find the downloadable guide I made to go along with today’s episode here.

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