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“Listen with the intention of actually understanding– Not gathering evidence to make the other person wrong.” – Terri Cole

 

Intro

When you’re in the heat of a fight do you have a tendency to explode or say things you don’t mean? Or do you withdraw in anger and become silent?

Both of these reactions to conflict are very common communication-blocking techniques. Effective communication is something we hear a lot about but often I think the meaning is unclear. 

In today’s episode, I’m breaking down the top 4 communication blockers + giving you sentence starters and scripts to help. You’ll learn what you can do to break these unhelpful behavior patterns and work towards actually solving conflict with effective communication instead.


Highlights:

  • 04:10 Learn to express your own unmet needs
  • 08:00 Listen to hear, not to respond
  • 11:33 Avoid the silent treatment and use words to name your feelings instead
  • 16:55 Defuse defensiveness, shame, and blame

Links Mentioned:

Find the downloadable guide I made to go along with today’s episode here.

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  1. Thanks Terri, these podcasts are incredibly punchy, concise and very thought provoking. They give me a chance to focus on one tricky area at a time and work through them in a safe way, building skills & capability as I go. Many thanks x

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